Priorities, Priorities

On Tuesday, The New York Times published an article – complete with advice – about the office fridge.  Give employees only a specific amount of space in the refrigerator, ban certain foods, if an employee violates the rules, take fridge privileges away.  Seriously, this was the advice listed in the article.  Don’t we have bigger things to worry about?

Yes.  Yes, we do.  We’ve got a national harassment issue.  We have new laws.  We have super low unemployment so recruiting is tough.  Technology driving head-long into our work lives.  Employees are facing more challenges both at work and at home affecting their abilities to get their jobs done.  All of these issues are more important than the office refrigerator.

Not gonna lie, the focus on the fridge irks me.  We have bigger fish to fry.  Yet, it is human nature to find the “easier” issue that can be solved.  Fixing the fridge shows immediate results, whereas growing a positive culture takes significantly more time and isn’t easily measured.  I get it.

The same is true with Mitchell Hamline’s HR Compliance Certificate Program.  I’m honored to be an adjunct professor in the program and one of the authors of the case study used in the program.  My teaching partner, Ali McGinty, and I added a kegerator to our fictional workplace that is rife with compliance issues.  The workplace has no affirmative action program despite having a large Department of Defense contract, potential wage disparities, misclassification issues, recruitment issues, employment agreement issues, outsourcing problems, etc.  Yet, so many of students jump on the kegerator as the first problem they would solve.  I’m taking aback each time.  It surprises me as I assume that employers hire who they think are responsible adults, yet we want to remove alcohol every time we see it.  But when I look at all the other issues plaguing our fictional software company, I see that kegerator is easy and immediate.

I’ve got a challenge for you.  Write down the issues you want to tackle.  Ask some managers and some employees about what they think you should focus on.  Consider each issue carefully.  What will take you more time?  What will take more effort or resources?  How will you know if issues have been resolved?  Once you have a list, ask your leadership where they want you to spend your time.  Then, prioritize the list.  Here are some priorities I recommend – priorities more important than the fridge:

  • Renewing a commitment to effective training on the perils of harassment and discrimination
  • Revising employee handbooks that reflect new laws
  • Training managers on basic management skills like having difficult conversations with employees
  • Implementing effective performance management systems

HR guru (and my friend), Kelly Marinelli, recently tweeted that audacity is her word for 2018.  YES!  We need to have the audacity to take on the biggest challenges facing our organizations.  That probably does not include the office fridge.

 

Photo by Squared.one on Unsplash

 

Dear Email, a Love Letter

Dear Email,

You have gotten a bad rap. You get destroyed and end a political career.  You get tweeted in an effort to be transparent but instead potentially put a “there” in a “there’s no there, there” narrative.  You can drown some in notifications or serve as a diary for others.  While many hope your death is imminent, I remain devoted.  How do I love thee?  Let me count the ways.

  1. You always know when.  You have a handy-dandy date and time stamp that helps shed light on what the drafter was thinking at that precise moment in time.  This stamp is used to create the all-important timeline of events.
  2. You’re easy. With just a few clicks and pounds of my keyboard, you are put in a file that I can search and retrieve later when I need you again.
  3. You’re findable. Even when you are used to document something – as sent only to the drafter – you appear in both an inbox and a sent file folder.  This means you exist at least twice.  When an email is sent or forwarded to numerous people, you exist in even more file folders.  Even when you’re deleted, you go to a deleted file where someone has to take yet another step to truly delete you.  This means it is really hard to completely lose you and completely destroy you.  If I can figure out who got you, I can most likely find you using fancy forensics.
  4. You’re nearly everywhere. Fifty-four percent of the world has at least one email account. (I have three.)  Think about that.  Half of the planet has email.  This means that most understand and use email regularly.  We email our accountants, doctors, lawyers, and friends seeking advice and support.
  5. You’re important. Sometimes, you’re are silly.  Sometimes, you’re dumb.  A lot of the time, you’re amazing evidence.  Just like the stuff people say, the stuff that makes it into email is stunning.  This includes that time that someone quoted Sir Mix-A-Lot in an email to a co-worker, remarking that his “Anaconda don’t want none…”  Uff da, indeed.  (Note, great song, poor context.)
  6. You’re the best. When done right – without opinion or superfluous adjectives – you can save a case.  People believe you, and sometimes, they believe you more than they believe live testimony.

For all of these reasons, I just can’t quit you, email.  You remain one of my top recommendations for documenting performance, discipline, outlandish behavior, awkward conversations, and whatever else befalls HR departments.  I just hope you are done right and don’t need a lot of explaining.

Love, Kate

Featured image available at vecteezy.com